{"article":{"id":115005587929,"url":"https://onecomhelp.zendesk.com/api/v2/help_center/en-us/articles/115005587929.json","html_url":"https://help.one.com/hc/en-us/articles/115005587929-Where-do-I-pay-the-invoice-from-one-com","author_id":5934523929,"comments_disabled":false,"draft":false,"promoted":false,"position":5,"vote_sum":-964,"vote_count":1444,"upvote_count":240,"downvote_count":1204,"section_id":115001631269,"created_at":"2017-11-06T12:13:53Z","updated_at":"2026-10-22T07:16:25Z","name":"Where do I pay the invoice from one.com?","title":"Where do I pay the invoice from one.com?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-11-01T12:06:22Z","user_segment_id":null,"permission_group_id":1207617,"content_tag_ids":[],"label_names":["translation-done"],"body":"<p data-i18n=\"00\">In this guide, we explain where and how you can pay your invoice from one.com.</p><ul class=\"arrow-list\">\n<li><a href=\"#how\" data-i18n=\"01\">How do I pay my invoice?</a></li>\n<li><a href=\"#controlpanel\" data-i18n=\"02\">Pay online</a></li>\n<li><a href=\"#banktransfer\" data-i18n=\"04\">Pay via bank transfer</a></li>\n</ul><blockquote data-i18n=\"05\"><p><strong>Tip:</strong> You can view and download all your invoices under <strong>My account</strong> &gt; <strong>Invoices</strong>.</p></blockquote><hr><h2 id=\"how\" data-i18n=\"23\">How do I pay my invoice?</h2><p data-i18n=\"24\">You can pay your subscription(s) or other services with:</p><ul>\n<li data-i18n=\"25\">\n<strong>Credit card</strong> (VISA, MasterCard, Visa Electron)</li>\n<li data-i18n=\"26\">\n<strong>PayPal</strong> (in countries where PayPal is available)</li>\n<li data-i18n=\"27\">\n<strong>SEPA Direct Debit</strong> (only in the Eurozone)</li>\n<li data-i18n=\"27b\">\n<strong>Bank transfer</strong> (only in Sweden, Norway, Denmark, Germany, the Netherlands and Belgium)</li>\n<li data-i18n=\"27c\">\n<strong>Dankort, MobilePay</strong> (only in Denmark)</li>\n<li data-i18n=\"27e\">\n<strong>iDeal</strong> (only in the Netherlands)</li>\n</ul><blockquote data-i18n=\"05\">\n<p>For our public sector customers, we additionally provide these options:</p>\n<ul>\n<li>E-faktura (Only in Sweden)</li>\n<li>EAN (Only in Denmark)</li>\n<li>EHF (Only in Norway)</li>\n</ul>\n</blockquote><hr><h2 id=\"controlpanel\" data-i18n=\"06\">Pay online</h2><p data-i18n=\"06b\">You can pay by Credit card and PayPal via your <a href=\"https://one.com/login\" target=\"_blank\" rel=\"noopener noreferrer\">one.com control panel</a> or directly at <a href=\"https://www.one.com/pay\" target=\"_blank\" rel=\"noopener noreferrer\">one.com/pay</a>.</p><p data-i18n=\"06c\">When there is an unpaid invoice, a notification is visible at the top of your Control Panel. Simply log in and click \"Pay now\" to make a payment via PayPal or credit card.</p><p data-i18n=\"14a\">To pay via <a href=\"https://www.one.com/pay\" target=\"_blank\" rel=\"noopener noreferrer\">one.com/pay</a>, you need the domain name and order number. The order number can be found on your invoice.</p><p class=\"wysiwyg-text-align-center\"><img src=\"https://help.one.com/hc/article_attachments/27923914436753\" alt=\"one_com_pay.png\"></p><blockquote data-i18n=\"14b\"><p><strong>Note</strong>: Enter your domain name without www. For example, \"one.com\" is correct while \"www.one.com\" is incorrect. <br><br>We will send you a confirmation via email once your payment is processed. This can take up to 14 days.</p></blockquote><hr><h2 id=\"banktransfer\" data-i18n=\"15\">Pay via bank transfer</h2><p data-i18n=\"28\">You can find our <a href=\"https://help.one.com/hc/en-us/articles/360005781737\" target=\"_self\">one.com's bank account details here</a>. This payment method is available in Sweden, Norway, Denmark, Germany, the Netherlands and Belgium.</p><p data-i18n=\"35\">For Bank transfers (except iDeal), we charge an extra fee on the yearly invoice.</p><blockquote data-i18n=\"39\"><p><strong>Note:</strong> Make sure to mention your order number and domain name with your bank transfer. Otherwise, we cannot link your payment to your account with us.</p></blockquote><hr><p data-i18n=\"40\"><strong>Related articles:</strong></p><ul class=\"arrow-list\">\n<li><a href=\"https://help.one.com/hc/en-us/articles/115005587969\" data-i18n=\"41\">How do I change the selected payment method?</a></li>\n<li><a href=\"https://help.one.com/hc/en-us/articles/115005587949\" data-i18n=\"42\">Where do I find my invoices?</a></li>\n</ul>","user_segment_ids":[]}}