Fix OneDrive sync issues

If you have problems with files that are not syncing correctly, check out Microsoft's troubleshoot guide.

Select whether you are using Windows or a Mac and continue the troubleshooting guide to figure out what is wrong.

If the problems persist, please contact our support so we can help you solve it.

Tip: the OneDrive version that is included with Office 365 Plus is OneDrive for Business.

Related articles:

I get an error when I try to install Office

Was this article helpful?

Can’t find what you are looking for?

Start a chat

It's the quickest way to get in touch, every day of the year.

Send us an email

We'll reply as soon as possible – usually within 24 hours.

Give us a call

Available on weekdays from 10am to 2pm (UTC).

Can’t find what you are looking for?