In this guide, we explain where and how you can pay your invoice from one.com.
Tip: You can view and download all your invoices under "My account" > "Invoices".
Pay via the one.com control panel
When there is an unpaid invoice on your account(s) a notification is visible in the control panel, at the top of the screen.
- Log in to the one.com control panel and click Pay now.
- Check the box(es) for the invoice(s) you want to pay; all unpaid invoices for this user account are listed.
- Select a payment method.
- Click Approve and follow instructions to complete your payment.
Note We will send you a confirmation via email once your payment is processed. This can take up to 14 days, depending on the payment method you chose.
Pay via one.com/pay
Besides the control panel, you can also pay your invoice via one.com/pay. Here you only need the domain and order number.
- Go to one.com/pay.
- Type in the domain name.
- Type in the order number associated with the domain; you can find it on the invoice in the top-right corner.
- Click Next.
- Check the box(es) for the invoice(s) you want to pay; all unpaid invoices for this user account are listed.
- Select a payment method.
- Click Approve and follow instructions to complete your payment.
Available payment methods
You can pay for your subscription(s) or other services online with:
- Credit card (VISA, MasterCard, Visa Electron)
- PayPal (Eurozone, Scandinavia, UK, Poland, Switzerland, Canada, Russia and Mexico)
- SEPA (only in Eurozone)
In the following countries you can choose additional payment methods:
- Belgium: Bank transfer
- Denmark: Bank transfer, Dankort, EAN, Giro
- Germany: Bank transfer, Giropay
- Netherlands: Bank transfer, iDeal
- Norway: Bank transfer with KID, EHF
- Sweden: Bank transfer, Plusgiro
For the following payment methods we charge an extra fee on top of the yearly invoice:
- Bank transfers (not iDeal or Giropay)
- Paper in payment forms sent by post, like Giro in Denmark, or Plusgiro in Sweden.
If you have selected Bank transfer as your default payment method, our bank account details will be listed on your invoice. If our bank details are not visible, check the guide that lists our bank details.
Tip: Make sure to mention the order number and domain with your bank transfer. Otherwise we don't know where to book your payment.
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