In this guide, we explain how to cancel extra features on your web hosting subscription with one.com, that are not included in your plan.
- Step 1 - Log in to the control panel
- Step 2 - Go to My products
- Step 3 - Select See extra features
- Step 4 - Click Cancel subscription
- Step 5 - Approve your cancellation
Note: Subscriptions on extra features are renewed automatically 30 days before the renewal date, just like your web space subscription. You are welcome to contact our support if you have questions about this.
Step 1 - Log in to the control panel
Log in to the control panel and click on My account in the top right corner.
Step 2 - Go to My products
Click My products in the menu that appears.
Step 3 - Select See extra features
Click the three dots for the domain that has the extra feature you want to cancel, and select See extra features in the menu that appears.
Step 4 - Click Cancel subscription
Locate the feature you want to cancel and click Cancel subscription.
Tip: You can also add or resubscribe to extra features from here. Click Activate subscription if you want to add a product.
Step 5 - Approve your cancellation
Click Approve to confirm that you want to cancel.
The feature will stay active until the expiration date that is listed on this page.