- Step 1 - Log in to the control panel
- Step 2 - Go to Subscriptions
- Step 3 - Scroll down to extra features
- Step 4 - Click Downgrade subscription
- Step 5 - Approve your cancellation
If you want to cancel an extra feature, you can do this from the One.com control panel.
Keep in mind that subscriptions on extra features are renewed automatically, 30 days before the renewal date. The same as for your web space subscription.
You are welcome to contact our sales and administrative support via email if you have questions about this.
Step 1 - Log in to the control panel
Log in to the control panel and click the menu in the top right corner, the three horizontal lines on top of each other.
Step 2 - Go to Subscriptions
Click Subscriptions in the menu that appears.
Step 3 - Scroll down to extra features
On this page you can manage your subscription. Scroll down to Subscriptions for extra features.
Note: If you manage more than one subscription under this user, you first need to click Edit next to the domain that you want to change your subscription for.
Step 4 - Click Downgrade subscription
Locate the feature you want to cancel and click Downgrade subscription.
Tip: You can also add or resubscribe to extra features from here. Click Activate subscription for the product you want to add.
Step 5 - Approve your cancellation
Click Approve to confirm that you want to cancel.
The feature will stay active until the expiration date that is listed on this page.