In this article, you'll find information on what size and how many emails you can send and receive using your one.com email.
If you want more information about the limits, please contact our support.
What size emails can I send and receive?
Including attachments, you can send and receive emails that are up to 70 MB in size. In addition, the receiving mail server needs to be capable of handling the size of the email itself.
How many emails can I send?
Our servers handle a limited number of emails at a time to ensure that all emails end up where they should be.
Email limitations are listed below for email clients/Webmail and via PHP scripts.
Note that the limits apply per domain and not per email address.
- 60 emails / 1 min (only applies if the sender domain and recipient domain are the same)
- 25 emails / 5 min
- 250 emails / 1 hour
- 250 recipients / 5 min
- 1500 recipients / 1 hour
Note: The other limitations in the list above applies to sending to any other domain than your own.
- 60 emails / 1 min
Note: The FROM address in your contact form must be an active email address on your domain. Using the visitor's address as FROM address will result in the email not being delivered. If you're using an external email provider, you still need to create the email account with us in the control panel.