RushFiles offers many helpful articles in their own RushFiles help centre. In this article, we have collected useful links to some of RushFiles' help articles for you.
Note: RushFiles' own help articles are only available in English. Please contact our support team if you need any help or have questions about a help article.
- Working with RushFiles in your browser
- About Rushfiles' desktop apps
- About RushFiles' mobile apps
- Which operating systems does RushFiles support?
- Issue when activating a new user
- Requirements for file, folder and share names
- Missing files in the Windows desktop app
- User types and rights
- Share types
Working with RushFiles in your browser
To log into RushFiles via your browser, you need to visit www.rushfiles.one and log in with your email address and the password you have chosen. The RushFiles browser client offers you the most features and allows you to work on your files without installing anything on your device. It is also where you can manage your profile.
About RushFiles' desktop apps
RushFiles offers desktop apps for Windows (PC) and Mac. You find further information about the system requirements, the user interface and how to install and work with the desktop apps in the following two RushFiles articles.
About RushFiles' mobile apps
RushFiles' mobile apps are available for iOS and Android. You find further information about the system requirements, login and how to install and work with the mobile apps in the following two RushFiles articles.
Which operating systems does RushFiles support?
In the article below, you find a list of all operating systems on desktop as well as mobile devices, that RushFiles currently supports. If your device does not use one of the mentioned operating systems, you will unfortunately not be able to install the RushFiles application on that device.
Issue when activating a new user
Sometimes when new users try to activate their accounts, they get the error message "l_Invalid Token". The following article explains why this message appears and how to fix the issue.
Requirements for file, folder and share names
RushFiles has a couple of requirements for the names you choose for files, folders and shares. You can find the requirements and a list of characters, which you can not use in the file, folder and share names, in the following article.
Missing files in the Windows desktop app
Sometimes when you upload a file to RushFiles, the file may disappear or can not be opened. The article below explains how to find the missing file.
User types and rights
Whenever you add a new user to your RushFiles account, you can choose between three user types - admin, internal and external. Each user can be given different rights to each share. You will find an explanation of the different user types and types of permissions that you can allocate to each user in the following article.
RushFiles offers three types of shares - corporate, team and private. The differences are explained in the article below.