- Step 1 - Log in to Office 365
- Step 2 - Enter your domain
- Step 3 - Copy verification record
- Step 4 - Go to DNS
- Step 5 - Add the verification record
- Step 6 - Set up your online services
- Step 7 - Update DNS Settings
- Step 8 - Add an MX record
- Step 9 - Add CNAME records
- Step 10 - Add a TXT record
- Step 11- Add SRV records
- Step 12 - Confirm DNS records with Microsoft
- Step 13 - Congratulations!
Note: If you have subscribed to Office 365 Plus through One.com, no further set up is required.
In this guide we explain how to set up Office 365 on your domain if you have not subscribed to Office 365 Plus through One.com.
Office 365 is a third party product, and the info in the records might change, so please check your settings with Microsoft.
First you need to verify with Microsoft, that you are the owner of the domain. Next you need to set up the DNS records in your One.com Control Panel.
Step 1 - Log in to Office 365
Log in to your Office 365 portal. In the menu to the left click Settings and then Domains.
Click + Add domain at the top of the screen.
Step 2 - Enter your domain
Enter the domain you want to setup with Office 365 and click Next.
Step 3 - Copy verification record
You now need to verify that you are the owner of the domain by adding a TXT record.
Copy the TXT Value that Microsoft has provided.
Step 4 - Go to DNS
Open another browser window and log in to the One.com control panel and go to DNS.
Step 5 - Add the verification record
Go to Web DNS and add a TXT record with the settings provided by Microsoft. Click the green + icon to save.
Go back to the Office 365 portal and click Verify.
Step 6 - Set up your online services
Select I'll manage my own DNS records and click Next.
Step 7 - Update DNS Settings
You now see an overview of the DNS records that you need to set up, to make your domain work with Office 365.
Go back to DNS in the One.com control panel, but keep this page open so you can use it as a reference.
Step 8 - Add an MX record
Go to Mail DNS and add an MX record with the settings provided by Microsoft. Click the green + button to save.
Step 9 - Add CNAME records
Go to Web DNS and add the CNAME records with the settings provided by Microsoft.
Step 10 - Add a TXT record
You now need to add a TXT record, with which you add SPF (Sender Policy Framework) to your domain. To make sure you keep receiving emails from our services, we recommend you to adjust the string provided by Microsoft.
Microsoft specifies this:
v=spf1 include:spf.protection.outlook.com -all
We advice you to change it to:
v=spf1 include:spf.protection.outlook.com include:_custspf.one.com -all
Add the Hostname and TTL provided by Microsoft, but leave the Priority field empty.
Click the green + icon to save.
Step 11- Add SRV records
Almost done! You now need to add two SRV records.
Microsoft needs you to add values for protocol, port and weight. For these values there are no seperate fields in the DNS settings at One.com. To set this up correctly you need to combine certain values in one field.
Domain (Hostname): _sip._tls
Value: 1 443 sipdir.online.lync.com
Domain (Hostname): _sipfederationtls._tcp
Value: 1 5061 sipfed.online.lync.com
Step 12 - Confirm DNS records with Microsoft
Return to the Office 365 portal and click Verify, at the bottom of the page. If everything is setup correctly you are forwarded to the confirmation page.
Step 13 - Congratulations!
You are all setup!