How do I delete an email account?

In this guide, we show you how to delete an email account on your domain.

• Step 1 - Click the Email and Microsoft 365 tile in the one.com Control Panel
• Step 2 - Click Delete account
• Step 3 - Confirm deletion
• Step 4 - Done

Note: All data stored on our server will be deleted when deleting an account. Therefore it's essential to back up your emails and contacts before deleting it.

New one.com Control Panel update

With the rollout of our new Control Panel design, some steps or screenshots in this guide may look different from what you see now. While we work on updates, please check the guide below whenever the instructions don't match your screen:

Navigating the new one.com Control Panel design

Step 1 - Click the Email and Microsoft 365 tile in the one.com Control Panel

1. Log in to the one.com control panel, or check our guide if you need help.
2. Click the Email and Microsoft 365 tile to go to Mail administration.

Step 2 - Click Delete account

1. Locate the email account you want to delete.
2. Click the three dots under Settings on the right side of your screen.
3. Select Delete account in the menu that appears.

Step 3 - Confirm deletion

1. Enter the name of the email account you want to delete.
2. Click Yes, delete account to confirm the deletion.

Step 4 - Done

That's all! The email account has now been permanently deleted.

Related articles:

• How can I backup my emails in Outlook, Thunderbird or Apple Mail?
• Logging in to the one.com control panel