In this guide, we show you how you can add your IMAP email account to the Mail app on your iPhone on iOS 18.
- Step 1 - Go to Settings > Apps
- Step 2 - Tap Mail
- Step 3 - Tap Mail Accounts
- Step 4 - Tap Add Account
- Step 5 - Tap Other
- Step 6 - Tap Add Mail Account
- Step 7 - Enter your account details
- Step 8 - Select IMAP
- Step 9 - Enter your server settings
- Step 10 - Tap Save
- Step 11 - Tap the account you added
- Step 12 - Tap Account Settings
- Step 13 - Tap Advanced
- Step 14 - Check Mailbox behaviours
- Step 15 - Enter IMAP Path Prefix
- Step 16 - Tap the “Back” button and Done
- Step 17 - Done!
Don't have an email address yet? With our email hosting solution, you can mail professionally with your domain to all your contacts.
Step 1 - Go to Settings > Apps
Open Settings on your iPhone, scroll down and tap Apps.
Step 2 - Tap Mail
Tap Mail.
Step 3 - Tap Mail Accounts
Tap Mail Accounts.
Step 4 - Tap Add Account
Tap Add Account.
Step 5 - Tap Other
In this window, you will see all the account options available; select Other as the type of account.
Step 6 - Tap Add Mail Account
Tap Add Mail Account at the top of your screen.
Step 7 - Enter your account details
Enter the account details for the email you want to add:
- Name: the display name, which is the name your recipients will see when you're sending an email to them.
- Email: the email address you want to add.
- Password: the password you use when you're logging in to your Webmail.
- Description: a name for the account on your device.
Tap Next to continue.
Step 8 - Select IMAP
If not already selected, choose IMAP as the account type.
Step 9 - Enter your server settings
Enter the following settings:
Incoming mail server:
- Host Name: imap.one.com
- Username: your email address
- Password: the one you use for Webmail
Outgoing mail server:
- Host Name: send.one.com
- Username: your email address
- Password: the one you use for Webmail
Tap Next in the upper-right corner to continue.
Note: Even though it says optional, the username and password must also be entered in Outgoing mail server settings.
Step 10 - Tap Save
Make sure syncing of Notes is disabled and the slider is grey. Tap Save to continue.
Step 11 - Tap the account you added
Tap the account you just added. You can recognise it by the description.
Step 12 - Tap Account Settings
Tap Account Settings.
Step 13 - Tap Advanced
Tap Advanced, at the bottom of your screen.
Step 14 - Check Mailbox behaviours
Check if the Mailbox behaviours are set correctly. These settings determine where your emails are saved.
You need to select the following folders on the server:
- Drafts Mailbox: Drafts
- Sent Mailbox: Sent
- Deleted Mailbox: Trash
- Archive Mailbox: Archive
Make sure the Mailbox behaviours are set correctly. These settings determine the location where your emails are saved.
Tap the mailbox and select the correct folder on the server if no folder is selected. The name of the folder is in English.
Note: If you don't see the folder, log in to Webmail, place an email in the unavailable folder, and then try again.
Step 15 - Enter IMAP Path Prefix
Scroll down to the bottom of the screen and enter INBOX as IMAP Path Prefix, all in capitals.
Step 16 - Tap the “Back” button and Done
Tap the “Back” button (arrow) in the upper left corner, then tap Done to save.
Step 17 - Done!
Congratulations! Your account is now set up correctly on your iPhone.
Related articles: