How to improve the security of your email account

Keeping your email account secure is essential to protect your data and prevent unauthorised access. Below are practical tips and recommendations to enhance the security of your email account on one.com.


Use strong and unique passwords

  • Use a strong password that combines uppercase and lowercase letters, numbers, and special characters. 

How to create a strong password

  • Avoid using the same password across multiple email accounts.
  • Update your passwords regularly to reduce security risks.

How do I change my email password?

  • If you suspect unauthorised access, reset passwords immediately and ensure they meet security best practices.

Tip: You can check whether your email account has been compromised by visiting: haveibeenpwned.com


Regularly monitor and maintain your account settings

  • Check and update any filters or forwarders in your email settings to ensure no unauthorised changes have been made. 

How do I automatically forward emails to another account?

How do I create a filter in Webmail?

  • Periodically review any external access or third-party tools linked to your email account.

Secure your devices

  • Run regular virus and malware scans on all devices that access your email accounts.
  • Keep your operating system and applications updated to patch vulnerabilities.

Secure connections and encryption

  • Encrypt communication with SSL/TLS in all email client settings. Check out our email setup guides or contact our support for further details about the settings for SSL/TLS in the mail application you use.
  • Avoid using public Wi-Fi networks. If unavoidable, use a VPN to secure your connection.

Strengthen domain email security

  • Set up an SPF record to validate authorised email servers and reduce spoofing risks.

How to add an SPF record.

  • Avoid opening suspicious emails or attachments, especially from unknown senders.

Additional tips for business accounts

  • Consider using online invoicing services for sensitive transactions instead of sending invoices directly via email.

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