How to connect your domain with Google Workspace

Connecting your one.com domain to Google Workspace requires updating your DNS settings. This guide explains the key steps involved to help you configure everything. While the process may seem technical, it is designed to be manageable.


Step 1 - Go to your DNS settings

Log in to your one.com Control Panel and navigate to the DNS settings in the bottom-right corner.

Screenshot of the one.com Control Panel highlighting the DNS settings option in the bottom-right corner of the interface.

Step 2 - Go to MX

After accessing your DNS settings, click on DNS records. A list of options for different DNS settings will appear. Select the one labeled MX.

  1. Click on DNS records.
  2. Click on MX.

Screenshot of the one.com Control Panel, highlighting where to click in order to add an MX record.


Step 3 - Add MX records

Once you have located where to add your MX records, it's time to enter them.
The setup consists of five separate MX records, which you will add one by one. 

These are the MX records from Google Workspace:

Mail provider's mail server Priority
ASPMX.L.GOOGLE.COM 1
ALT1.ASPMX.L.GOOGLE.COM 5
ALT2.ASPMX.L.GOOGLE.COM 5
ALT3.ASPMX.L.GOOGLE.COM 10
ALT4.ASPMX.L.GOOGLE.COM 10

Example: Here’s an example of how to add ASPMX.L.GOOGLE.COM 1 correctly: 
Under the Mail provider’s mail server, enter ASPMX.L.GOOGLE.COM, and under Priority, enter the number 1. Then click Create record

Screenshot of the one.com Control Panel, highlighting the section to add MX record values.

Once you have created the record, it will appear under Personal DNS settings.

Screenshot of the one.com Control Panel, highlighting how it looks like when a Personal DNS setting is added.

Proceed with adding the rest of the records until all five are listed under your Personal DNS settings. Once all are added, it should look like this:

Screenshot of the one.com Control Panel, highlighting how it looks like when all MX-records is added under Personal DNS settings..


Step 4 - Add SPF record

The last record to add is an SPF record. SPF helps prevent spammers from using an email address on your domain as their sender address, a practice known as email spoofing. This record is added using the DNS record option labelled TXT.

This is the SPF record from Google Workspace:

Value
v=spf1 include:_spf.google.com include:_custspf.one.com ~all
  1. Click on TXT.
  2. Add v=spf1 include:_spf.google.com include:_custspf.one.com ~all under Value.
  3. Click on Create record.

Screenshot of the one.com Control Panel, highlighting how to add the SPF record.

Note: DNS record changes may take up to 90 minutes to take effect.


Things to have in mind

  • When switching to Google Workspace email servers, you will be disconnected from our mail servers. This means you can no longer send and receive emails via our Webmail.
  • We strongly recommend backing up your email before switching to new email servers.
  • Once you switch to email servers outside of one.com, our Support team will no longer be able to assist you with email-related issues.
  • Google Workspace DNS settings may change or be adjusted at any time. To ensure you have the correct and up-to-date settings, please refer to Google's official page about Google Workspace.
  • After adding Google's DNS records through our Control Panel, follow Google's guidelines for proper configuration.

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