When you register a domain with one.com, you become the domain owner (the registrant), and we help you manage it as your registrar. Behind the scenes, every domain extension (like .com, .be, or .shop) is managed by a separate organisation called a registry. If you’re curious, you can read more about how this works here:
What is a registry, registrar and registrant?
Sometimes, a registry might contact you directly. That can feel a bit unexpected, but don’t worry - it usually informs you about important updates.
Frequently Asked Questions (FAQ)
Why am I receiving an email from a registry?
Registries occasionally contact domain holders for things like:
- Updates to their terms and conditions or privacy policies.
- Changes in laws or regulations (like how your contact details are shown in WHOIS).
- Verifying your contact information is up to date.
Is this email safe?
Yes! As long as it’s from the official registry managing your domain. If you’re ever unsure, feel free to check with our support.
Do I need to do anything?
In most cases, no. The email will clearly say if any action is needed.
Who manages my domain?
You can easily check which registry manages your domain on our TLD Terms page.
Still not sure?
We’re here for you! If you have any questions or just want to double-check something, our support team is always happy to help.
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