In this article, we explain how you change the domain owner's (registrant's) email address. Not sure what we mean with domain owner? Please check our guide explaining: the difference between the subscription and domain owner.
Note: If you don't have access to the current registrant email, please use our form to Change you domain email address, regardless of what kind of domain it is.
How do I change the domain email?
Different kinds of domains have different procedures. Please follow the process for your type of domain:
Country-code top-level domains (ccTLD) - For example, .se, .no, .de, .nl or .dk. All domains identified with a country or geographical location. A ccTLD always consists of two letters.
You can change the email from the control panel by following this guide: How do I change the domain owner details?
Generic top-level domains (gTLD) - For example, .com, .org and .net. Roughly all domains not associated with a country.
To update the domain Email for a gTLD, you need to either send us a signed form mentioned above, or follow the same procedure as for an owner change from the control panel. You can do this by following our step-by-step guide Change the owner of your hosting plan and domain. When you're changing the email and not the actual owner, it will still be called "Owner change" in the verification email but, of course, be completely free.
We understand this can be a bit confusing and annoying. These rules are determined by the domain registry, ICANN, which has classified this kind of change as an owner change. You will also need to choose whether to lock the domain for 60 days or not. If you decide to lock the domain, you will not be able to transfer your domain to another registrar for 60 days. However, all domain functions will remain active and work as usual.
Note: When updating registrant information for gTLD domains, you need to verify the changes through an email. Please check our guide for more details on this email: What is ICANN?
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