Setting up Microsoft Outlook for Mac

This guide explains how to set up your one.com email account in Microsoft Outlook for Mac.


Step 1 - Make sure you have the latest version

To ensure you have the latest version of Outlook, click Outlook in the upper left corner and choose About Outlook. Choose Check For Updates from the Help menu in the top menu to update.

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Step 2 - Click Outlook > Preferences

Click Outlook in the top menu and select Preferences...

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Step 3 - Click Accounts

In the new window that appears, click Accounts.

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Step 4 - Click New Account

Choose New Account... by clicking the (+)-sign in the bottom left corner.

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Step 5 - Enter your email address

Enter the email address you want to add, and click Continue.

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Step 6 - Click Continue

Click Continue in the window that appears.

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Step 7 - Enter your account details

Enter your email password, which is the one you use to access your Webmail, then click Add Account. Likely, the Email Address and username are already filled in; if not, type them in. Your username is the same as your email address.

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Note: Outlook should automatically detect the server settings, but if not, click Show Advanced Settings and add the following:

  • Type: IMAP
  • Email Address: Enter the e-mail address you want to add, in this example "mail@one-example.com"
  • IMAP Username: Your e-mail address.
  • IMAP Password: The password you use when you're logging in to your Webmail.
  • IMAP Incoming Server: imap.one.com
  • Check the box for:
    Use SSL to connect (recommended)
  • Incoming server port: 993
  • SMTP Username: your e-mail address.
  • SMTP Password: the password you use when you're logging in to your Webmail.
  • SMTP Outgoing Server: send.one.com
  • Check the box for:
    Use SSL to connect (recommended)
  • Outgoing server port: 465

Step 8 - Done!

Your email account is now set up. Click Done to start using your email.

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Note: If your Outlook doesn't load all your folders and emails, you can revert to the Legacy Outlook version. Click Help at the top menu and Revert to Legacy Outlook.


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