You can change the password for an email account at two places:

In the one.com control panel under Email

In Webmail under Settings

Change the password in the one.com control panel

If you have forgotten your webmail password, you can change it in the one.com control panel under Email. Here you can manage all email accounts on your domain.

If you don't have access to the control panel, check our guide on how to reset an email password if you are not the site administrator.

1. Log in to the one.com control panel.
2. Click on the Email tile to go to mail administration.
3. Locate the email address you want to change the password for.
4. Click on the gear icon under Settings on the right side of your screen.
5. Select Change password in the menu that appears.
6. Type in your new password.
7. Repeat the password you just entered.
8. Click Save to save your changes.

Note: It may take up to 5 minutes before you can log in with your new password.

Change the password in Webmail

If you still remember your email password you can change it inside Webmail. You don't need access to the control panel for this.

1. Log in to Webmail with your email account.
2. Click Settings at the top of the screen.
3. Click Account administration in the menu to the left.
4. Type in your new password.
5. Confirm your new password by typing it in again.
6. Click Save in the top of the screen, to save your changes.

Tip: When you enter your new password, the colored line below the input field indicates how strong the password is. The longer the line, the stronger the password. Learn more about choosing a strong password.

Related articles:

How do I use Webmail?

How do I log in to my web space?