Setting up email on a mobile phone

In this guide, we show how to set up an email account with one.com on your mobile phone. Make sure to check our device-specific guides to see if there is one for your phone.

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  1. In your mobile phone’s menu, go to the settings for email accounts.
  2. In the appropriate fields, enter the email address and the password that you use to log in to Webmail.
  3. Select IMAP as mail protocol.
  4. Use the following information to set up your mobile phone’s built-in email client to send and receive email, example.com being your domain hosted by one.com:
User Name/Account Name: mail@example.com
Email Address: mail@example.com

For incoming server (IMAP) enter imap.one.com.
IMAP port: 993

For outgoing server (SMTP) enter send.one.com
SMTP port: 465

Use Authentication: Yes
Use SSL/TLS/STARTTLS: Yes

Note: When setting up email on a mobile phone, all account details must be entered manually. There is no guarantee that your mobile phone’s automatic settings will work.


Related articles:

Email setup troubleshooting guide
Where can I manage my email accounts?
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