How do I undo my cancellation at one.com?

You can undo your cancellation from the one.com control panel.

  1. Log in to the one.com control panel.
  2. Click Undo cancellation in the blue notification box at the top the screen.
  3. That's all!

New one.com Control Panel update

With the rollout of our new Control Panel design, some steps or screenshots in this guide may look different from what you see now. While we work on updates, please check the guide below whenever the instructions don't match your screen:

Navigating the new one.com Control Panel design


Is the button not there?

When the button isn't visible like on the screenshot, this means that the expiration date is very close. It is still possible to undo the cancellation, but it needs to be done manually by our domain operations department to ensure that it doesn't expire.

Send an email to our support with your request.

TIP: If the expiration date is within 3 days, we recommend you to contact our chatsupport after you've sent the email, to speed up processing of your request.

undo-cancellation.png


Related articles:

Where can I find my invoices?

Change your contact email address

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