My account
Update your contact details, payments and invoices and how to cancel
Login and password
- Use two-step verification with your control panel login
- Logging in to the one.com control panel
- How do I add a recovery email and phone number?
- How do I create a guest user?
- How do I reset my control panel password?
- How do I log in to my web space?
Contact details
- What is my contact email address?
- How do I change my domain's email address?
- Change the domain owner's contact details
- Change your address and phone details
- Change the owner of your web space and domain
- Change your contact email address
Invoices and payment
Cancellation
- How do I cancel my web hosting subscription?
- How do I cancel if I cannot use the cancellation link?
- I have cancelled, why do I have to pay?
- How do I cancel an add-on on my subscription?
- Terminate domain and web space
- How do I undo my cancellation at one.com?
Plans and subscription
- Where can I manage my subscriptions?
- How to order another domain through the one.com Control Panel
- What's included in our plans?
- How can I upgrade or downgrade my subscription?
- How do I attach a domain to a hosting plan?
- FAQs about the new subscription plans
Referral program
Terms and legal
Can’t find what you are looking for?
We're here for you.
Chat with us 24/7 - every day of the year
Emails are answered as soon as possible
Phone us on weekdays from 10am to 2pm (UTC)
+44 20 8106 0910