Making a backup of your web space via SFTP (Secure File Transfer Protocol) provides a secure method to transfer files between your web server and local computer.
Follow the steps in this guide to ensure that your website's data remains safe and accessible.
Note: Make sure SFTP access is enabled in your one.com Control Panel. If you need help, follow the steps in the section Activate SFTP for my web space in our specified guide first.
Step 1 - Connect via SFTP
Open your SFTP client and enter the connection details to connect to your web space via SFTP. In this guide, we use FileZilla as the SFTP client.
You may need to activate SFTP in your one.com Control Panel before you can connect with SFTP.
- Navigate to your connection details, which are in the one.com Control Panel. Click here to open the SSH & SFTP section directly.
- Under SSH & SFTP Administration, your domain's specific connection details are displayed.
- Open the SFTP client and enter the connection details from the Control Panel in the required fields: Host, Username, Password and Port.
- Click Quickconnect to log in.
- The status will say 'Directory listing successful' when the connection is established.
Tip: If it's the first time you log in using SFTP on this device, you'll see a popup message saying that the server's host key is unknown and asking whether you trust it or not. You need to click "OK" to approve the connection.
Step 2 - Download files
- To the left, navigate to the folder on your computer where you want to save your backup.
- Select all files and folders to the right and drag them to the folder you just selected to start the download.
- Wait until all files are downloaded and make sure there are no failed transfers.
- Your backup is now saved on your computer.
Note: If your website is made with a CMS like Wordpress, don't forget to also make a backup of your database.
Related articles: