To log in with SFTP, you need to install a client on your computer, for example, FileZilla or Cyberduck.
Tip: You may need to enable SFTP access in your One.com control panel, before you can log in using SFTP.
Open your SFTP client, and enter the following details, replacing yourdomain.com with your own domain:
- Host: sftp.yourdomain.com
- Username: yourdomain.com
- Password: the password you have chosen for SFTP
- Port: 22
Click the connect button in your client to log in. If it is the first time you login using SFTP on this computer, you need to approve the connection.
Where can I find my private folder?
When you first log in, you'll find yourself in your public folder called httpd.www. The public folder is accessible via a browser, and this is where your website is located.
You also have a private folder called httpd.private. Here you can find, among other things, backups that were created with our Backup & Restore tool. To navigate to your private folder, move up one level by clicking your domain name in the tree structure.
In the screenshot you can see how it looks when you are using FileZilla as a client.