Unfortunately, it's almost impossible to eliminate spam entirely, but here are some tips and suggestions on how to reduce it.
- Don't share your email address
- Use a disposable email on the internet
- Enable antivirus from the control panel
- Block a sender or create filters in Webmail
Don't share your email address
If spammers don't know your address exists, they cannot use it. So only share your address with people and organisations that you know and trust. Never publish it on the internet, and don't use it to sign up for services, newsletters or social media.
If you need to publish your address, for example on your own website, it's a good idea to disguise it. You do this by replacing symbols with letters, like this: "support AT one DOT com". People can interpret the address, but email crawlers (bots that crawl the internet looking to collect email addresses to send spam, ads or viruses.) won't recognise it.
Another way to disguise your email, is by making an image of your email address, and publishing this on your site.
Use a disposable email on the internet
There will be situations where you simply need to enter an email address, for example, to sign up for a newsletter or service. In those situations, it's a good idea to use a disposable email address, and not your primary email.
You can create an alias under Mail Administration in the control panel and forward all emails to your primary address. You can then set up a filter in Webmail, to move all emails that are addressed to your alias, to a specific folder.
If you start receiving too much spam, you can simply delete the alias. At one.com you can create as many email aliases as you like, so you will never run out.
Enable antivirus from the control panel
You can enable antivirus for your email address from the control panel. Our filters will then move all suspicious emails to the spam folder.
It can happen that a legitimate email is mistakenly marked as spam, so make sure to regularly check your spam folder for any emails that are not supposed to be there.
Block a sender or create filters in Webmail
If spam has infiltrated your inbox, instead of just deleting it, you can block senders or create filters to make sure it doesn't end up in your inbox again. If you block a sender, all emails sent from this address will go directly to your spam folder.
You can also block emails from a whole domain, and not only a specific address. You do this by creating a filter, where you move emails from a domain to your spam folder.
Tip: Never reply to a spam message and never try to unsubscribe. Doing this lets the spammer know that the email address is active, and will only result in more spam.