How can I block an email address or domain in Webmail?

In the one.com Webmail, you can block both individual email addresses and entire domains by adding them to the blocked sender list. Emails sent from an address on the list go straight to your spam folder. This guide shows you the steps for both and where to manage your blocked senders.

Don't have an email address yet? With our email hosting solution, you can mail professionally with your domain to all your contacts.

Add to cart

• Block a specific email address
• Block all emails from a domain
• Manage your blocked senders

Block a specific email address

There are two ways to block a specific email address:

• From inside an email

  1. When logged in to your Webmail, open or locate the email from the sender you want to block.
  2. Click the three vertical dots in the top right or to the right of the email.
  3. Click Block sender.
  4. Click OK.
  5. Done!

  

• From Settings > Blocked senders

  1. When logged in to your Webmail, click the Settings icon in the menu furthest to the left.
  2. Go to Blocked senders.
  3. Type in the email address you want to block.
  4. Click Add.
  5. Done!

  

Block all emails from a domain

To block all email addresses from a domain, we offer a simple solution. Instead of typing each address individually, you can use the asterisk symbol * as a so-called wildcard to block all email addresses from a domain.

Example: To block all emails coming from one-example.com, enter: *@one-example.com 

This will block any email ending in @one-example.com, such as info@one-example.com or support@one-example.com.

1. When logged in to your Webmail, click the Settings icon in the menu furthest to the left.
2. Go to Blocked senders.
3. Enter the domain name you want to block using the wildcard. For example *exampledomain.com
4. Click Add.
5. Done!

Manage your blocked senders

When logged in to your Webmail:

1. Click the Settings icon in the menu furthest to the left.
2. Go to Blocked senders.

Here you can:

• See which addresses or domains are blocked
• Manually add new addresses or domains
• Remove addresses or domains from the list by clicking the red X icon
   

Related articles:

• How to work safer with Webmail
• How do I stop spam emails?