Set up SiteLock security

SiteLock Security is a cloud-based website security solution that continuously scans for malware, vulnerabilities, and cyber threats - automatically removing them before they can harm your site or visitors. You can activate SiteLock directly from your one.com Control Panel. Just choose a subscription plan, complete the purchase and approve the SiteLock terms - then you're good to go. 

Follow this guide for step-by-step instructions.


Step 1 - Click Website security in your one.com Control Panel

Log in to your one.com Control Panel and click Website security under Security & compliance.

Screenshot of the one.com Control Panel. Two red arrows point to Security & compliance and Website security.

Step 2 - Choose which subscription you want

You can choose between two subscriptions:

  • SiteLock Find detects malicious files on your website. You need to then remove or repair the malware yourself.
  • SiteLock Fix detects malware and also removes it. It also allows daily scanning of larger websites with many pages.

In this guide, we have selected SiteLock Fix.

Note: You may have received an offer to try a basic version called SiteLock Lite, 6 months for free. If you want to keep SiteLock after the 6 months trial period, you need to upgrade to SiteLock Find.

Screenshot of the overview page with the SiteLock plans in the Control Panel. A red arrow points to the "Select" button.

Step 3 - Approve your payment

Select your payment method and click Approve. Depending on the method you have chosen, you need to type in your card details.

Screenshot of the payment page for SiteLock. A red arrow points to the "Approve" button.

Step 4 - Open the SiteLock dashboard

After you have completed your payment, you can access your SiteLock dashboard.

Click Open dashboard

Screenshot of the SiteLock page in the Control Panel. A red arrow points to the "Open dashboard" button.

Step 5 - Confirm SiteLock terms

Click Proceed to accept SiteLock's terms of service.

SiteLock will now start monitoring your site. It may take up to 24 hours until the initial scan is completed. You will receive notifications via email about the status and when anything requires your attention.

Screenshot of the SiteLock dashboard. The "Proceed" button is highlighted.


Step 6 - Enable automatic malware removal (Fix only)

If you have signed up for SiteLock Fix, you can enable automatic malware removal. If SiteLock detects malware while performing the SMART scan, it will attempt to remove it.

  1. Open your SiteLock dashboard.
  2. Click Settings in the menu to the left, and next SMART Settings.
  3. Select Yes, automatically remove the malware found in the drop-down menu and click Save.

Note: The first SMART scan of your website can take up to 24 hours, depending on the size of your site. This is the scan that removes malware. Read our guide to learn more about the scans SiteLock offers.

Screenshot of the SiteLock dashboard. Red arrows point to the Settings in the menu on the left and the "Save" button.


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