In this guide, we show you how you can cancel SaneBox. You can cancel SaneBox from two locations:
Cancel SaneBox from the one.com Control Panel
You can manage Sanebox for all email accounts on your domain from the one.com Control Panel under Mail Administration.
- Log in to the one.com control panel.
- Click on the Email tile to go to mail administration.
- Under Your email accounts, locate the address you want to cancel SaneBox for.
- Click the three dots under Settings on the right side of your screen.
- Select Deactivate SaneBox in the menu that appears.
- Click Cancel subscription to confirm.
Cancel Sanebox inside Webmail
- When logged in to your Webmail, click the Settings icon in the menu to the left.
- Click SaneBox in the menu to the left.
- Click "Do you want to cancel your subscription?"
- Click Cancel subscription to confirm.
An email will be sent to the owner of the web hosting subscription with a confirmation that SaneBox has been cancelled for this account.
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