How do I automatically forward email to another account?

You can enable automatic forwarding for your email account from the one.com control panel under Mail Administration. You can add multiple email addresses that you want to forward to.

Step 1 - Click the Email and Microsoft 365 tile in the one.com Control Panel

Step 2 - Locate the account you want to create the forward for

Step 3 - Enter the forward address

Step 4 - Confirm automatic forwarding from your inbox

Step 5 - Check that automatic forwarding is verified

Step 1 - Click the Email tile in the one.com Control Panel

1. Log in to the one.com Control Panel.
2. Click the Email and Microsoft 365 tile to go to Mail administration.

Step 2 - Locate the account you want to create the forward for

1. Locate the account where you want to set up automatic forwarding.
2. Click the three dots under Settings on the right side of your screen.
3. Click Forwards in the menu that appears.

Step 3 - Enter the forward address

1. Enter the email account that you want to forward to.
2. Click Add.

Note: You still need to verify the automatic forwarding on the account(s) you just entered.

Step 4 - Confirm the automatic forwarding

To prevent automatic forwarding from being abused for spam or other unintended purposes, it needs to be verified.

1. Open to the inbox of the account that you want to forward the emails to.
2. Locate the email with the subject: "Verify email forward from ...".
3. Click the button Verify email forward.

Step 5 - Check that automatic forwarding is verified

You can check if the forward has been verified under your email account settings, where you just created the automatic forward. It should say Verified under Status.

Tip: To remove an account from automatic forwarding, click on the three dots under "Settings" and select "Delete".

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Creating a new email account

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