Why your .dk-domain email address will be published – and what to do about it

New rules from the EU require company domain email addresses to be made public soon.
Starting 1 September 2025, Punktum.dk (the Danish domain provider) will begin showing your domain's contact email on WHOIS websites. This change is part of a wider effort to improve online security and transparency.


What will be visible in WHOIS?

If your domain is registered to a company, the following information will be publicly available:

  • Company name
  • Address
  • Phone number
  • Email address (starting September 2025)

If the email address contains personal data (e.g., john.smith@company.dk), it will still be published, including the personal part. 

Tip: Keep in mind that this information will only appear in WHOIS, such as on Punktum.dk and other WHOIS lookup sites.


What should I do?

If you don’t mind your contact email being public, you don’t have to do anything.
If you want to protect your personal information, we recommend using a generic email address, such as:

companyname@gmail.com

companyname@microsoft.com

yourdomain@yahoo.dk


How do I check or update my domain email?

You can check and update the email address linked to your domain in the one.com Control Panel.

Step-by-step guide:
How do I change my domain's email address?

Note: We recommend using a contact email that is not linked to your domain. If something happens to your domain, we want to make sure we can still reach you.


How do I create a generic email address?

If you don’t already have one, you can easily create a generic email account with free email services like:
Gmail
Microsoft
Yahoo

Of course, you can also use or email services (but we recommend using a third-party email in this case): 
Creating a new email account


Need more help?

If you’re unsure whether your domain is company-registered or which email is being used, don't hesitate to contact our support team. We’re happy to help.


Related articles:

Was this article helpful?

Can’t find what you are looking for?

Start a chat

It's the quickest way to get in touch, every day of the year.

Give us a call

Available on weekdays from 10am to 2pm (UTC).