Creating a new email account

In this guide, we show you how to create a new email address on your domain. The number of email accounts you can create (for example, sales@, contact@, admin@, etc.) depends on the plan you've purchased.

Once you have created an email address, you can access your email in Webmail or set up your account in an email client (for example, Outlook, Gmail, Mail, etc.).

• Step 1 - Click Create account in the Email and Microsoft 365 tile
• Step 2 - Click Get started
• Step 3 - Create your email account

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Step 1 - Click on Email & Microsoft 365

1. Log in to the one.com control panel, or check our guide if you need help.
2. Click on Email & Microsoft 365 in the menu on the left.

Step 2 - Click New account

Click New account to create a Basic Mail account. To create an Exchange account, follow this guide.

Step 3 - Create your email account

1. On the next page, click on "create an account". A pop up appears, you will need to enter the part of the email address that needs to come before the @-sign. The domain name always comes after and cannot be changed.
2. Type in a password. You'll need it to log in to Webmail or set up the account in a client.
3. Repeat the password you just entered.
4. Click Create account.

Related articles:

• How can I migrate emails to another account?
• Setting up a vacation message/out-of-office auto-reply