Setting up Mobile Sync on Windows 10 Mail

Step 1 - Go to Settings in Windows 10 Mail
Step 2 - Click Add account
Step 3 - Click Exchange
Step 4 - Enter your email address
Step 5 - Enter your password
Step 6 - All finished!

In this guide, we show you how to set up your email account with Mobile Sync (Exchange ActiveSync), in Windows 10 Mail. The advantage of Mobile Sync over IMAP is that it also syncs your contacts and calendar.

Learn more about Premium Mail
Note: Make sure Premium Mail is enabled for your email account, before you start setting up Mobile Sync. Check our guide for more details: How can I activate Premium Mail?

Would you rather use IMAP to set up your account? Check the guide below.

Setting up Windows 10 Mail with IMAP

Step 1 - Go to Settings in Windows 10 Mail

  1. In Windows Mail 10, click the gear icon in the bottom left corner to open Settings.
  2. Click Manage Accounts.

Click Settings and then Manage accounts


Step 2 - Click Add account

Click Add Account to start setup.

Click Add account


Step 3 - Click Exchange

Choose Exchange as the account type.

Choose Exchange as the account type


Step 4 - Enter your email address

Enter your email address and click Next.

Enter the email account you want to set up


Step 5 - Enter your password

Enter your password and click Sign in. You also use this password to sign in to Webmail.

Note: If you have custom DNS settings on your domain, Windows 10 Mail is unable to detect your settings. In this case you need to complete setup manually.

  1. Click Sign in again.
  2. Choose Advanced in the popup window.
  3. Enter the following settings:
    - User name: your complete email address
    - DomainDomain: leave this field empty
    - Server: m.one.com
    - Account name: a name you choose
  4. Click Sign in.

Enter the password that belongs with your mail account


Step 6 - All finished!

Click Done to open your inbox.

Tip: Click More under folders, to see the folders you created yourself. If you have a large account, it may take a while until all folders and emails are synced and available.

All finished!


Related articles:

Setting up Microsoft Outlook 2016
Setting up Mail OS X - Yosemite
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