Change your address and phone details

Step 1 - Log in to the one.com control panel

Step 2 - Go to My products

Step 3 - Click Edit contact details

Step 4 - Enter your new address or phone details

Step 5 - All done!

Your address details include your postal address and phone numbers. Make sure they are up to date! We use your mobile phone number to send you important notifications by SMS.

Do you want to change the contact email address? Check out the guide below.

Change your contact email address

New one.com Control Panel update

With the rollout of our new Control Panel design, some steps or screenshots in this guide may look different from what you see now. While we work on updates, please check the guide below whenever the instructions don't match your screen:

Navigating the new one.com Control Panel design


Step 1 - Log in to the one.com control panel

Log in to the one.com control panel and click on My account in the top-right corner.

CP-start-myaccount-arrow.png


Step 2 - Go to My products

Click My products in the menu that appears.

CP-start-my-account.png


Step 3 - Click Edit contact details

Click Manage for the domain that you want to change the details for, and select Edit contact details on the menu that appears.

My-Products-Edit-Details.png


Step 4 - Enter your new address details

If the domain is registered on different details than your subscription (web space), there are two sets of details. Make sure to keep both up-to-date. You need to scroll all the way up to edit the web space details.

  1. Enter your new address details. Fields you leave empty will remain unchanged.
  2. Click Update to save your changes.

Update-single-domain.png


Step 5 - All done!

Your address details have now been updated.

Note: In some cases it may take a bit longer before your details are updated because we manually check if they are valid. You can contact support for more information.


Related articles:

Change your contact email address

How do I change my contact details if I cannot login?

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