How to create impactful emails with Aida writing assistant

How often do you find yourself in a constant time crunch when writing emails? This guide shows how to generate text using Aida writing assistant in Webmail.

Whether you experience a lack of confidence in a foreign language or require assistance in effectively communicating your emails, the writing assistant is here to provide support and help you address these needs.

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What is the Aida writing assistant?

The Aida writing assistant in Webmail is powered by AI. With just a few inputs, you can receive fast assistance and suggestions to save precious time while ensuring your messages are impactful and use the right words. Whether you need help with English or want to enhance your email communication, the Aida writing assistant is your secret ally for creating professional emails that make a lasting impression.


Where do I find the Aida writing assistant?

In Webmail, you'll find the Aida writing assistant at the bottom of the page.

Screenshot of the Webmail inbox. A red arrow points to the Aida input field at the bottom of the email window.

Where can I enable or disable it?

To enable or disable Aida, click the Settings icon in the menu to the left and find Writing Assistant under General. If you click Edit, the toggle for activating/deactivating Aida will appear.

Screenshot of the Webmail settings page. A red arrow points to the 'Writing assistant' option and the toggle for activating/deactivating it.

How do I use the Aida writing assistant?

Go to the Aida input field at the bottom of the window in a new email. Enter a few keywords about your email topic, such as "sick, not attending the meeting." The application will generate an email draft with a body text for you to edit, eliminating the need to mention "write an email explicitly."

Gif showing how to use the Aida writing assistant.

Can I modify the result?

The Aida writing assistant will generate a new draft email message. You can further refine or customise the draft, add your personal touch and send it like any regular email.

There are two ways to modify the initial draft: You can ask Aida to refine it further and add more details, or you can click the Insert text button to transfer the draft to your email window. From there, you can then edit the draft manually.

Please note that we are not saving your previous Aida queries, so please feel free to type your inputs again.

Screenshot of the Webmail inbox. A red arrow points to the input field for modifying an Aida draft.

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