Over the years, our great tool for creating websites, Website Builder, has changed. Today, it contains four different plans, depending on your website's needs. If you wish to change your plan, this guide will explain every step.
Step 1 - Go to My products
- Log into your one.com Control Panel.
- Go to My account in the top right corner, then My products in the menu that appears.
Step 2 - Go to See add-ons
- Locate the relevant domain.
- On the right side of the domain, go to Manage.
- Go to See add-ons in the menu.
Step 3 - Go to Change plan
Locate Website Builder and Online Shop, and then go to Change plan.
Step 4 - Change to another plan
Click Select on the plan that suits your needs.
Issues downgrading?
If you cannot downgrade your plan, your website uses one or more features requiring a larger plan. For instance, you may have more pages than the desired hosting plan allows. To resolve this, reduce the number of pages in the Website Builder. If you need help with this, please check this guide.
After making the necessary changes, save and publish your website. Once that’s done, you can attempt to downgrade again.
Note: If you're unable to downgrade, it will be clearly stated what needs to be removed via your Website Builder in order to proceed.
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