Creating a new email account on my VPS in Plesk

In this guide, we'll show you how to create a new email address for your domain on your VPS in Plesk. 

Note: To ensure your Managed VPS services work correctly in Plesk, you need to configure the correct DNS settings. We have gathered this information in our guide: How to connect to your Managed VPS services via DNS


Step 1 - Access your Plesk Control Panel

Via your one.com Control Panel, click on VPS in the top menu located at the center. Click the Cloud Server you want to manage.  

Screenshot of one.com Controlpanel where there is an arrow pointing at a Cloud Server.

From the VPS panel, you click on the Plesk button below Shortcuts.

Screenshot from the VPS Control Panel where the is an arrow ponting at the shortcut for Plesk.

Step 2 - Click Create Email Address

Once in the Plesk Control Panel, locate the Mail option in the menu on the left, then click the blue Create Email Address button.

Screenshot of Plesk where an arrow points at Mail and another arrow points at the button Create Email Account

Step 3 - Enter your email information

Fill out the required fields and click OK. Other customization options are also available, but they are not required to create the email address. 

Screenshot of Mail section in Plesk where the required fields to fill out is highlighted


Step 4 - Email created

Once your new email address has been created, you can use it either via Webmail or a third-party client, like Outlook or Thunderbird. 

Screenshot of Plesk where the new account is created.


Step 5 - Your mail server settings

Depending on the email client you're using, the setup will be different, but usually you need the following settings:

Username: your full email address
Password: the one you set when you created your account

Incoming server: Your domain name
Incoming server port: 993 

Outgoing server: Your domain name
Outgoing server port: 465
Outgoing server authentication: same username and password as the incoming server

We recommend using IMAP to set up your email account because it synchronises your emails across all devices and Webmail. Unlike POP, which downloads your emails and removes them from the server and Webmail.

If you prefer to use POP, you need the following settings for the incoming server:

  • Incoming server: Your domain name
  • Port: 995
  • Encryption: SSL

Related articles:

Was this article helpful?

Can’t find what you are looking for?

Start a chat

It's the quickest way to get in touch, every day of the year.

Give us a call

Available on weekdays from 10am to 2pm (UTC).