What is one.com's Managed WP?

Our Managed WP add-on improves the security of your WordPress site and helps you save time on its maintenance. Including automatic updates, optimised security and priority support, this add-on gives you everything you need for efficiently taking care of the technical side of your WordPress website.

What is included in Managed WP?

Managed WP provides easier maintenance, improved security and priority support for your WordPress website.
 

Easy maintenance

These Managed WP features make the technical maintenance of your WordPress website easier:
 

  • Update Manager: Automatic updates of your site's WordPress core, themes and plugins with visual testing. If a visual test indicates that an update has caused changes on your site, we'll roll it back to a previous version and let you know how to proceed.
  • Overview in Control Panel: Easily see the overview of your website's status, including improvement recommendations, in the Managed WP dashboard in your one.com Control Panel.
  • Staging - Try new themes, plugins and other changes safely in a staging environment before applying the updates to your live website. Read more: Using the one.com Staging feature for WordPress
  • Maintenance Mode Pro: Make your website private while editing it: Maintenance Mode tells visitors that your website is under construction. With the Pro version, you get more options for customising the notification page.
     

Proactive security

Managed WP includes several features that improve the security of your WordPress website.
 

  • Vulnerability Monitor Pro: The Pro version of Vulnerability Monitor fixes detected vulnerabilities with updates. Get email notifications about found issues and update results.
  • Health Monitor Pro: Keep an eye on essential security and performance checkpoints and fix issues directly in your WP Admin by simply clicking one button.
  • Spam Protection plugin: Protect your comment section, contact and registration forms from spammers with our own plugin.
     

Stability

Your website will be moved to our stable Managed WP servers.
 

  • Dedicated WordPress servers: Our WordPress hosting network has fewer sites per server and is very stable.
  • Performance Cache Pro: Save a cached version of your website to enhance the speed. With the Pro version you get more CDN optimisation options.
     

Priority support

With Managed WP, you can get help quickly when you need it.

  • Dedicated support for WordPress: Get specialised support for WordPress and benefit from our extensive WordPress know-how.
  • Easy contact: You can start a chat with our support team directly from the WordPress section in your one.com Control Panel.

How can I upgrade to Managed WP?

Note: A single Managed WP add-on can be used on installations on one domain and its subdomains. In order to use Managed WP features on multiple domains, you need to buy the add-on for each of them.

You can upgrade to Managed WP via the WordPress tile in your one.com Control Panel. The upgrade to Managed WP is free for the remaining months of your current subscription period. This means that you can test Managed WP and all its features for free until your current subscription period ends. When your subscription renews, the cost of Managed WP will be added to your invoice.

  1. Log into your one.com Control Panel and click the WordPress tile.
  2. Scroll down and click the button Upgrade for free.
  3. In the pop-up window, click Approve to upgrade to Managed WP.
  4. You can now start using Managed WP.

Where do I find the Managed WP features?

All Managed WP features are easy to access through the one.com Control Panel.

  1. Log into your one.com Control Panel and click the WordPress tile.
  2. In the list, click the name of your WordPress installation.
  3. You can now see an overview of your WordPress site. Scroll down to Services to see the list of Managed WP features, such as Vulnerability Monitor Pro, Spam Protection and Performance Cache Pro. Click Edit next to the feature to open its settings in WP Admin.
Screenshot of the Managed WP dashboard in Control Panel.

How can I cancel Managed WP?

If you don't want to use Managed WP anymore, you can cancel it in your one.com Control Panel in the same place where you cancel add-on products.

Managed WP will stay active until the end of the current subscription period.

What happens to my website if I cancel my Managed WP add-on?

You will still be able to use your website like before, and no changes will be made to the published website.

However, you will lose access to all Managed WP features such as Update Manager, meaning that your WordPress core, plugins and themes won't be updated automatically anymore. In order to keep your site secure, it's important to keep it up to date - read more in our guide: Why you should always important to update WordPress.

You will also lose the Pro versions of Vulnerability Monitor, Health Monitor and Performance Cache, but you can still use their Lite versions, which are part of the one.com plugin.

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