Change the domain owner's contact details

To update your domain contact details at one.com, log in to the one.com Control Panel and make the changes yourself. This guide shows you exactly how to do it, step by step.

• Step 1 - Go to My account > My products
• Step 2 - Click Edit contact details
• Step 3 - Enter your new details

If your domain ends in .com, .net, or .org, the process to update your contact email is different. Please follow this guide instead:
How do I change the registrant email for my domain? 

Step 1 - Go to My account > My products

Log on to your one.com Control Panel and click My account > My products in the top right menu.

Step 2 - Click Edit contact details

Click Manage for the domain you want to change the details for and select Edit contact details in the menu that appears.

Step 3 - Enter your new details

1. Find "Domain owner details" and enter your new details.
2. Click Update to save your changes.
3. All done! Your domain details have now been updated.

Do you see two sets of details? This means that the details for your domain and subscription are different. Please check below under Different details for the domain and subscription? how to proceed.

Different details for the domain and subscription?

If the domain is registered under different details than your subscription account, you'll need to request an update key to change the domain details. Follow steps 1 and 2 above, and then:

1. Click on the Request update key button to receive an email with the key.
2. Check your email.
   Above the Update key button, you can see the email address to which the key was sent.
3. Copy and paste the key from your email into the Update key box.
4. Click Update.
5. All done! Your domain details have now been updated.

Related articles:

• Change the owner of your web space and domain
• How do I change my contact details if I cannot log in?