In this guide, we show you how to set up your email account with Mobile Sync (Exchange ActiveSync) in the email app on your iPhone.
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- Step 1 - Go to Settings
- Step 2 - Tap Mail
- Step 3 - Tap Accounts
- Step 4 - Tap Add Account
- Step 5 - Tap Microsoft Exchange
- Step 6 - Enter your email address
- Step 7 - Tap Configure Manually
- Step 8 - Enter your password
- Step 9 - Disable notes and reminders
- Step 10 - All done!
Note: Make sure Premium Mail is enabled for your email account, before you start setting up Mobile Sync. Check our guide for more details: How can I activate Premium Mail?
Would you rather set up your account with IMAP? Check out the guide below.
Step 1 - Go to Settings
Open Settings on your iPhone.
Step 2 - Tap Mail
Scroll down and tap Mail.
Step 3 - Tap Accounts
Step 4 - Tap Add Account
Tap Add Account
Step 5 - Tap Microsoft Exchange
Select Microsoft Exchange as the account type.
Step 6 - Enter your email address
- Enter the email account you want to set up.
- Type in a description for the account.
- Tap Next.
Step 7 - Tap Configure Manually
Tap Configure Manually.
Step 8 - Enter your password
- Enter your password, the one you also use for Webmail.
- Tap Next.
Step 9 - Disable notes and reminders
Syncing notes and reminders is not supported at the moment, so we recommend disabling them.
Click Save to save your settings.
Step 10 - All done!
Your account is now set up, and your emails, contacts and calendar events will sync automatically.
Note: It may take a while until all your emails are synced and available on your iPhone.