Setting up Mobile Sync on iPhone

Step 1 - Go to Settings > Accounts & Passwords

Step 2 - Tap Add account

Step 3 - Tap Exchange

Step 4 - Enter your email account

Step 5 - Configure manually

Step 6 - Enter your password

Step 7 - Disable notes and reminders

Step 8 - All done!

In this guide we show you how to set up your email account with Mobile Sync (Exchange ActiveSync), in the email app on your iPhone.

Note: Make sure Premium Mail is enabled for your email account, before you start setting up Mobile Sync. Check our guide for more details: How can I activate Premium Mail?

Would you rather set up your account with IMAP? Check out the guide below.

Setting up mail on iPhone with IMAP (iOS 10)

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Step 1 - Go to Settings > Accounts & Passwords

Open Settings on your iPhone and tap Accounts & Passwords.

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Step 2 - Tap Add account

Tap Add account.

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Step 3 - Tap Exchange

Select Exchange as account type.

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Step 4 - Enter your email account

1. Enter the email account you want to set up.
2. Type in a description for the account.
3. Tap Next.

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Step 5 - Configure manually

Tap Configure Manually.

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Step 6 - Enter your password

1. Enter your password, you also use it for Webmail.
2. Tap Next.

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Step 7 - Disable notes and reminders

Syncing of notes and reminders is not supported at the moment, so we recommend disabling them.
Click Save to save your settings.

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Step 8 - All done!

Your account is now setup and your emails, contacts and calendar events will sync automatically.

Note: It may take a while until all your emails are synced and available on your iPhone.

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Related articles:

What is Mobile Sync?

Setting up Mobile Sync on Windows 10 Mail