- Step 1 - Log in to the one.com control panel
- Step 2 - Go to Account settings
- Step 3 - Select subscriptions you want to change the email for (optional)
- Step 4 - Enter the new contact email address
- Step 5 - Open the confirmation email
- Step 6 - All done!
Your contact email address is very important. It is the username that you use to log in to the control panel, and also the address where you receive your invoices, password and other notifications.
Do you want to change your postal address or phone number? Check out the guide below.
Step 1 - Log in to the one.com control panel
Log into the one.com control panel and click on My account in the top-right corner.
Step 2 - Go to Account settings
Click Account settings in the menu that appears.
Step 3 - Select subscriptions you want to change the email for (optional)
If you manage more subscriptions under one email address, you need to select for which subscriptions you want to change it. Select one of two options:
- Change the email address for all subscriptions that are linked to this user.
- Change the email address for selected customers.
If you opt to change it only for selected customers, you will see a list of checkboxes for all customers that are currently linked to this user.
Step 4 - Enter the new contact email address
- Enter your new contact email address.
- Enter the password you use to log in to the one.com control panel.
- Click Save.
Step 5 - Open the confirmation email
An email has been sent to the new contact email address with a link to confirm the change.
- Open your inbox and locate the email with the subject: "Change your email address with one.com".
- Click the link Change email address in the email to confirm.
Step 6 - All done!
On the next screen you can see a confirmation that the address has been changed and what accounts are being managed under the new contact email address.
Here you can also request a new password, in case you want to change the current one.
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