Getting started with Online Shop

In this guide, we help you quickly get started with your new Online Shop. We'll guide you through the basic steps you must follow before you can start selling online.

• Step 1 - Find your Online Shop
• Step 2 - Add your first product
• Step 3 - Add payment methods
• Step 4 - Add shipping methods
• Step 5 - Make your shop public

Step 1 - Find your Online Shop

There's a separate dashboard for the Online Shop where you can quickly get an overview of your orders and manage your products, payment and shipping methods. You can access your Online Shop dashboard from the Website Builder dashboard or the editor.

1. Log in to your one.com control panel.
2. Click Go to Website Builder to access your website dashboard.
3. Click Online Shop in the panel on the left.

After logging in, you'll see an overview of the steps you need to follow to get your shop online.

Step 2 - Add your first product

A shop isn't complete without products to sell. In the one.com Online Shop, you can choose between three different product types: physical products, digital products and gift cards.

When you first visit the product page, you'll notice a list of sample products in the overview. These are intended as examples of how you can build up your inventory. To remove them, click the Remove all sample products button at the top of the page.

Here's how to create your own product:

1. Click Add first product in the overview.
2. Click Add product again in the top-right corner, then choose the product type you want to create.
3. Enter a title and description for your product. You can use styling to make your description stand out more. If you want to write a description faster, you can generate one with the built-in AI feature. Click generate with AI in the description field and tell the writing assistant what you would like. It'll then generate a text which you can use as is or edit.
4. If you're creating a digital product, you must upload the file.
5. Upload one or more images of your product. You can upload up to 6 images.
6. Set the price for your product and the quantity available.
7. Choose which category the product belongs to. You can create a new category or add the product to an existing one.
8. Add variants and related products if this is relevant.
9. Add a meta description and other SEO-related details. You can also use AI to fill in these details faster.
10. Click Save at the bottom of the page.

Step 3 - Add payment methods

You must set up at least one payment option so your customers can pay at checkout.

Manual Payment is activated by default, so you can start by filling in the details for this one. Later, you can set up PayPal or Stripe for credit card, iDeal, Klarna or other payment options.

1. Click Add payment methods in the step overview.
2. Click Manage on the Manual payment tile and enter a name for the payment option, such as "Bank transfer."
3. For Additional details, enter a description that will be shown to customers when they choose the option at checkout.
4. Under Info for the customer, you can add what will appear on the "Thank you" page after placing an order, e.g., what will happen next.
5. Under Payment instructions, you can add the payment instructions, which will be included in the order confirmation.
6. Click Save at the bottom of the screen to save your payment option.

Check out the guides below for more information about payment options:

• What payment methods can I offer in the Online Shop?
• Getting started with Stripe
• Can I add terms and conditions to my Online Shop?

Step 4 - Add shipping methods

To set up your shop quickly, you can start with a single shipping option. Later, you can add more shipping options (via Shipmondo) and local pickup.

1. Click Add shipping methods in the step overview.
2. Click Create shipping option to create your first shipping option.
3. Choose Flat rate or Weight-based rate, depending on your preferences and needs.
4. Edit the display name and shipping fees, and select the countries you want to ship to.
5. Click Save.

Tip: Choose Add local pickup option if you want to offer customers to pick up their orders directly in your physical store.

Check out the guides below for more information about shipping options:

• What options can I set for shipping?
• How can I add VAT/Tax?
• How do I enable local pickup?
• Getting started with Shipmondo

Step 5 - Make your shop public

Finally, you need to publish your shop on your website so your customers can visit it.

1. Click Go to editor in the step overview.
2. You'll now be forwarded to your Website Builder site. Follow our guide on publishing your Online Shop in Website Builder, and your shop will be open for business!

Check out the guides below for more information about publishing options:

• How do I insert the Online Shop in my Website Builder site?

Related articles:

• How can I track an order?
• Promote products in your Online Shop