Your contact email address is the primary contact address we have registered for you in our administration.
We use this address to send you among other things, your yearly invoice, a reset password link or a cancellation link. It is also your user name for the control panel.
Keep your address always up-to-date
It's important to keep your contact email address up-to-date. Otherwise you won't be able to access the control panel and you will miss important emails.
You can change your contact email address in the control panel. We have created a step-by-step guide for this.
If you don't have access to the control panel, you need to fill out a signed request to update the email address. Check out our guide below.
Note: To protect your privacy and keep your data safe, we don't give out information about your contact details via our online chatsupport.
Related articles:
