How do I add a recovery email and phone number?

You can register an additional email address and phone number for password recovery in the one.com control panel. We can send the one-time code to this address or number if you forgot your password and also lost access to your contact email address.

New one.com Control Panel update

With the rollout of our new Control Panel design, some steps or screenshots in this guide may look different from what you see now. While we work on updates, please check the guide below whenever the instructions don't match your screen:

Navigating the new one.com Control Panel design

  1. Log in to the one.com control panel.
  2. Click My Account > Account settings in the top-right corner in the menu that appears.
    A screenshot from the one.com Control Panel with an arrow pointing to the Account Settings in the My Account menu.
  3. Click Recovery in the top menu.
  4. Enter a recovery email address and, optionally, a mobile phone number.
  5. Click Save.
    A screenshot from the Login & Security part of the one.com Control Panel. An arrow pointing to the Recovery tab and the Save button.

New one.com Control Panel update

With the rollout of our new Control Panel design, some steps or screenshots in this guide may look different from what you see now. While we work on updates, please check the guide below whenever the instructions don't match your screen:

Navigating the new one.com Control Panel design


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