What to do if your .se/.nu domain has incorrect owner information
Have you received an email regarding incorrect owner information for your .se or .nu domain? If so, you need to update the owner's details. This guide explains how to do this in different scenarios. To keep things simple, we’ve split this guide into two parts: Privately owned domains and organisation-owned domains.
Organisation:
- Check the current owner
- Is the domain still registered under the previous owner?
- Has the company been liquidated?
- Has the company been been merged?
- Has the company been deregistered?
Note: Sometimes, a domain and webspace have different owners. The owner stated at the invoices from one.com is the owner of your webspace, and not by default the owner of the domain. Read more about this here.
Privately owned domain
A valid personal identity number is required by the Swedish Internet Foundation for registering privately owned .se and .nu domains. If your domain's current personal identity number is invalid, it must be updated to prevent suspension.
What do I need to do?
Follow the instructions in the email you received to complete the update. If you are unsure whether the email is from us, please contact our support team, and they can verify it for you.
Why do I need to update my details now?
The Swedish Internet Foundation no longer allows domains to be registered using only a date of birth. A complete personal identity number is now required.
Where can I see my current owner details?
You can check your current domain owner information in the control panel. For clear instructions, you can follow our guide Where can I find and update my current contact details?
Additional information
This only concerns the domain registration details. Your subscription owner details may be different. To learn more about the differences between domain and subscription owner details, see our guide What is the difference between the subscription owner and the domain owner?
If you need to change the domain owner, please check out our guide Change the owner of your web space and domain.
Check the current owner
There are two ways to check the current owner information. The easiest is through your Control Panel.
If you cannot log in, you can also check the Internetstiftelsen website for any public information by following these steps:
1. Go to nic.se and enter your domain name. Then click on the blue button Search.
2. Click on the yellow button View registration info. (In this case, we are using the domain internetstiftelsen.se as an example)
3. If there is any public information about the owner, click the yellow button View contact information next to ''Holder''.
4. Scroll down to find which company/organisation and, most importantly, which organisation number that owns the domain.
Tip: If you need to check the status of a company, you can look it up via Bolagsverket.
Is the domain still registered under the previous owner?
If the domain is still registered to the previous owner and this organisation is still active, you'll need to transfer ownership. You can do this via the one.com Control Panel or by submitting an Owner Change form.
If you’re using the form, ensure it’s signed by an authorised representative of the listed organisation as ''Current Owner'', and include a copy of their ID when you send it to us.
Has the company been liquidated?
Has the company that owns the domain been liquidated? Then, you need to fill out an Owner Change form.
In this case, the liquidator that handled the bankruptcy has to sign as the ''Current Owner''.
Once the form is correctly filled out, please send it to us. Remember to provide a copy of the liquidator's valid ID and the necessary documents to prove this.
Has the company been merged?
Has the company that owns the domain been merged with another company? Then, you need to fill out an Owner Change form.
In this case, an authorised signee from the new company, which the previous company merged into, must sign as the "Current Owner."
Once the form is correctly filled out, please send it to us. Remember to provide a copy of the authorised signee's valid ID and the necessary documents to prove this.
Has the company been deregistered?
Has the company been deregistered and is not active anymore? Then, you need to fill out an Owner Change form.
In this case, a previous authorised signee of the company has to sign as ''Current Owner''.
Once the form is correctly filled out, please send it to us. Remember to provide a copy of the authorised signee's valid ID and the necessary documents to prove this. A certificate of registration would be enough in this case.
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